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Cross channel engagement

Build a cohesive and consistent messaging for your brand across channels. Reach out to your customers at varying points of their buying journey across multiple channels like SMS, Emails and Push notifications

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Mobile Push notifications:

77% of customers uninstall an app within a few days of downloading the same due to lack of engagement. Make your app come alive and engage your customers through personalized and relevant mobile push notifications powered by Ingage. Measure the success of each of these interactions through in-depth reports and dashboards.

Emails:

Emails continues to be one of the most popular and effective channel for customer engagement. Ingage offers a state-of-the-art email editor that helps you design and develop highly engaging emails with multiple personalization opportunities (First/Last name, product etc). Using journey builder you can trigger email campaigns on specific customer actions like buying a product, abandoning a cart etc and also on special occasions like birthdays, anniversaries etc.

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Engage, retain and grow your retail customers through world’s first AI driven Omnichannel customer engagement platform

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SMS:

With a 98% open rate for SMS’s it becomes an important part of any customer interaction program. With multiple SMS integration options available in Ingage you can get started with your SMS engagement plan in a matter of minutes. Like emails SMS’s can also be easily triggered using the Journey builder platform. Personalize and send highly relevant and timely SMS communications to your customers through Ingage. All in just a few clicks!!

WhatsApp

Get the power and reach of whatsapp to start working for your brand. Integrate your whatsapp for business account in simple steps and get up and running with a a new channel for customer engagement. Send highly contextual and relevant
transactional/informational messages to your customer base via whatsapp.

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FB Ads

Unleash the power of Ingage dynamic segmentation as well as AI driven segments and leverage the same for creating highly personalized custom audiences for your FB business manager account. Create real time segments and expose them to FB Ads all within a few clicks.

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Surveys

Design comprehensive and sophisticated surveys for your customers with our drag and drop survey builder. Automate your customer feedback strategy by triggering surveys to customers based on their behavior.

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